What if my alterations are not like I want them?

We stand behind the quality of our work! We are not satisfied until you are! Anytime you pick up alterations or a made garment produced by Sidena’s you always have the option to try your garments on to ensure your satisfaction. In addition, if you do not have the time to try it on you have two weeks to return the garment for correction with no additional charge to you as long as the correction is related to the original alterations performed by Sidena’s.

This means if you return the garment for a different alteration, that visit is treated as a new visit and will be charged accordingly.

Do you alter military uniforms?

Yes, we provide the following alterations on military uniforms;

  • Hem (Military Slant)
  • Add & Remove Chevrons
  • Add & Remove Service Stripes
  • Add or Remove Name Tapes
  • Add or Remove Blood Stripes
  • Add or remove Service Stripes or Bars
  • Waist Adjustments in Trousers  (let out or take in)
  • Jacket Adjustments (Let out or Take in)
  • Jacket Sleeve Adjustments (Hem or let down)

How much do you charge for alterations on prom, wedding, or formal gowns?

Due to the design and complexity of formal wear, we do not offer exact pricing until we have seen and in many cases altered the gown. All alterations on gowns begin at $35 and up. The price can increase based on fabric including but not limited to dresses with boning, beading, sequin, etc. The price is also determined by the number of layers and the overall yardage having to be altered.

Does Sidena’s offer same-day or next-day service?

Yes, we offer same-day service on “common” alterations only, with a minimum of $20 added to your total bill. The same-day fee increases per number of items and if the service required is beyond a normal scope as determined by Sidena’s. Same-day service is not guaranteed; Time, difficulty, and staffing are taken into account.

Next-day service is available with a minimum of $15 added to your total bill. The next-day fee increases if the service required is beyond a normal scope as determined by Sidena’s. Next-day service is not guaranteed; Time, difficulty, and staffing are taken into account.

What is your policy for items left to long?

Clients have 30 days from the completion of their order to pick up their items without penalty. Within this timeframe, multiple attempts to contact the client will be made. A $25 late fee will be applied to all orders not picked up in 30 days. In the event the past due order has not been picked up within 45 days, the items will be sold or donated for the cost of the alterations. The client will be required to pay upfront for any future service.