FAQ

Frequently Asked Questions

  • What are your hours of operation?

    We are open Monday- Thursday from 10 AM – 6 PM or Saturday 1 PM- 4 PM

  • What is your contact information?

    Phone: (229) 329-1094

    Email: info@sidenassewingandalterations.com

    Website: www.sidenassewingandalterations.com

    Address: 2226 Palmyra Road, Albany, Georgia 31701







  • Are you on Facebook or Instagram?

    Facebook: @sidenassewing

    Instagram: @sidenassewing







  • Do I need an appointment?

    No appointment is necessary, all walk-ins are welcome!







  • What type of payments do you accept?

    We accept cash, checks, all major credit/debit cards, and cash apps.







  • How long is your turnaround for alterations?

    Normally, your items will be completed within a week of the drop-off date. However, the wait time can be extended up to three weeks based on the demands of the season and the volume of work orders.







  • What is your policy for items left to long?

    Clients have 30 days from the completion of their order to pick up their items without penalty. Within this timeframe, multiple attempts to contact the client will be made. A $25 late fee will be applied to all orders not picked up in 30 days. In the event the past due order has not been picked up within 45 days, the items will be sold or donated for the cost of the alterations. The client will be required to pay upfront for any future service.







  • Does Sidena’s offer same-day or next-day service?

    Yes, we offer same-day service on “common” alterations only, with a minimum of $20 added to your total bill. The same-day fee increases per number of items and if the service required is beyond a normal scope as determined by Sidena’s. Same-day service is not guaranteed; Time, difficulty, and staffing are taken into account.

    Next-day service is available with a minimum of $15 added to your total bill. The next-day fee increases if the service required is beyond a normal scope as determined by Sidena’s. Next-day service is not guaranteed; Time, difficulty, and staffing are taken into account.







  • What are your prices on your alterations?

    Please see our Service Tab on our website at www.sidenassewinandalterations.com for specifics. For any alterations not listed please call or stop by our shop for pricing.







  • Does Sidena’s offer monogram or embroidery services?

    Sidena’s does not offer monogram or embroidery services.







  • How much do you charge for alterations on prom, wedding, or formal gowns?

    Due to the design and complexity of formal wear, we do not offer exact pricing until we have seen and in many cases altered the gown. All alterations on gowns begin at $35 and up. The price can increase based on fabric including but not limited to dresses with boning, beading, sequin, etc. The price is also determined by the number of layers and the overall yardage having to be altered.







  • Do you sew patches on leather vest?

    Yes, we sew patches on leather vests. The price varies per size of the patch.







  • Do you offer sewing classes?

    No, all sewing classes have been canceled until further notice.







  • Do you alter military uniforms?

    Yes, we provide the following alterations on military uniforms;

    • Hem (Military Slant)
    • Add & Remove Chevrons
    • Add & Remove Service Stripes
    • Add or Remove Name Tapes
    • Add or Remove Blood Stripes
    • Add or remove Service Stripes or Bars
    • Waist Adjustments in Trousers  (let out or take in)
    • Jacket Adjustments (Let out or Take in)
    • Jacket Sleeve Adjustments (Hem or let down)







  • What if my alterations are not like I want them?

    We stand behind the quality of our work! We are not satisfied until you are! Anytime you pick up alterations or a made garment produced by Sidena’s you always have the option to try your garments on to ensure your satisfaction. In addition, if you do not have the time to try it on you have two weeks to return the garment for correction with no additional charge to you as long as the correction is related to the original alterations performed by Sidena’s.

    This means if you return the garment for a different alteration, that visit is treated as a new visit and will be charged accordingly.







  • Do you make custom garments or drapes?

    We are no longer accepting any made-to-order projects or custom garments for 2024.